Each student receives an insurance card with his or her name and the contact information of the insurance company. The student should ALWAYS carry this Travel Assistance ID card.

Rotary Youth Exchange Southeast insures with CISI. This is the coverage for most inbound and outbound students, depending on host country. This is also the coverage for all inbound students to Georgia and Florida EXCEPT inbounds from Sweden, Denmark, Norway, and Belgium. (Other countries may be added to the excepted list of countries at any time.)

For CISI customer service, eligibility verification, plan information, or to file a claim, contact: Cultural Insurance Services International at +1 800-303-8120 (from inside the U.S.) or +1 203-399-5130 (from outside the U.S.); fax +1 203-399-5596 for claims or inquiries or e-mail

Mail claims to: Cultural Insurance Services International, One High Ridge Park, Stamford, CT 06905 USA.

For medical evacuation, repatriation, or other assistance services call: AXA Assistance at +1 855-327-1414 (Toll-Free) or +1 630-694-9764 (Direct Dial) or e-mail

To access Chubb’s Travel Assistance Website go to and enter your username and password (shown on your Travel Assistance ID card).